Book with Kellen

FAQ

Everything you've thought of asking.

The questions clients send before their first appointment, answered honestly. If yours isn't here, send a message. Kellen replies herself.

Section 01

About the studio

The studio is at Shop 308b/87 Griffith Street, Coolangatta QLD 4225. About five minutes from Coolangatta Beach and three minutes from the Gold Coast Airport.

Monday to Friday 9am to 6pm. Saturday 9am to 5pm. Sunday closed.

Yes. Free street parking outside the building.

Yes. Wheelchair-accessible entrance and tap-to-pay at checkout.

Kellen Berkembrock, the owner of Berkem Brows, performs every appointment personally.

Section 02

Booking and pricing

All bookings go through GetTimely. You can see current pricing, available times, and confirm in under a minute.

Pricing is kept live on the GetTimely booking page so it's always current.

Cosmetic tattoo appointments require a small booking deposit through GetTimely. Other services don't.

Bookings can be rescheduled or cancelled up to 24 hours before the appointment with no fee.

Section 03

Cosmetic tattoo

It depends on a number of factors. Your skin type, sun exposure, lifestyle, and aftercare all affect how long the work holds. Kellen will give you a personal estimate at your consultation.

Most clients describe the sensation as mild scratching, not pain. The studio uses single-use, sterile needles throughout.

Nanoblading uses a much finer single needle, producing crisper, more realistic hair strokes than traditional microblading.

No. Cosmetic tattoo is not performed on pregnant or breastfeeding clients.

Phibrows, Perma Blend, and Tina Davies pigments. Single-use sterile needles for every appointment.

Section 04

Brows

It depends on hair type, lifestyle, and aftercare. Kellen will give you a personal estimate at your appointment.

No. The studio uses Bronsun, a gentle plant-based tint developed for sensitive skin.

Every few weeks for most clients, depending on how quickly your hair grows. Kellen will help you find a rhythm that works.

Section 05

Lashes

It varies from client to client. Kellen will give you a personal estimate based on your lashes.

No. A lift uses your own lashes, with nothing glued or added.

Not at this studio. Berkem Brows specialises in lifts and tints.

Section 06

Hair growth repair

Results vary from person to person. They depend on the area being treated, your skin, and your overall health. Kellen will set realistic expectations with you at your consultation.

Yes. Many clients use the regrowth program first to see how much natural brow can be rebuilt before deciding on tattoo work.

Still have a question?

Reach out directly.

Call the studio on 0410 343 167, send a DM to @berkembrows on Instagram, or book a free consultation. Most questions are easier to answer in person.

The art of looking natural.